2.1. All clauses of the Agreement, including the pronouns "we"," us"," our "or" Company", refer to the company with which the player enters into a contract, in accordance with the above paragraph.
3. Changing conditions
3.1. we have the right to make any changes, edit, update and change the Agreement for a number of reasons: commercial, legal, as well as for reasons related to customer service. Current terms of the Agreement and their effective dates are available on the Site. We inform players of all changes, amendments and additions by posting the text of the amended Agreement on the Site. The player is personally responsible for reviewing the current Agreement. The Company has the right to make changes to the operation of the Site at any time and without prior notification of the players.
3.2. in case of disagreement with the amended terms of the Agreement, the player is free to stop using the Site. Continued use of the Site after the entry into force of the amended terms of the Agreement will be considered as full acceptance, regardless of whether the player has received the relevant notification or learned about the changes from the updated Agreement.
4. Legal requirements
4.1. Persons under the age of 18 or under the age ("Acceptable age") that is required to legally participate in gambling under the laws of a particular jurisdiction are prohibited from using the Site. Use of the Site by persons under the Legal age is a direct violation of the Agreement. In this regard, we have the right to request documents that can confirm the age of the player. A player may be denied services and their account may be temporarily suspended if, at our request, proof is not provided that the player's age is appropriate.
4.2. Gambling online is illegal in some jurisdictions. By accepting the Agreement, the player understands that the Company cannot provide guarantees or legal advice regarding the legitimacy of using the Site in the jurisdiction where the player is located. We cannot claim that the Site's services do not violate the laws of the player's jurisdiction. The player uses the services of the Site at their own request, and assumes full responsibility, being well aware of all possible risks.
4.3. We do not seek or intend to provide the player with services that violate the laws of their jurisdiction. By accepting the Agreement, the player confirms and guarantees that the use of the Site complies with the laws and regulations applicable in its jurisdiction. We are not responsible for illegal use of the Site's services.
4.4. The players entrusted the entire responsibility for payment of taxes and fees that apply in relation to any prizes obtained as a result of use of the Website. In cases where, according to the legislation of a particular jurisdiction, a tax fee must be paid for winnings, all responsibility for the preparation of documentary reports is assigned to the player.
4.5. for legal reasons, we do not accept players from the following countries: USA, Ukraine, Iran, North Korea, Sudan and Syria. Individuals residing or located in these countries are not allowed to open accounts or Deposit funds on the Site. The list of jurisdictions is subject to changes, and they may be made by the Company without prior notice to players. You agree that you will not open an account or transfer funds to it while located in one of the jurisdictions listed above.
5. Account opening
5.1. To get access to all basic services of the Site, it is necessary to open an account. To do this, the player needs to specify their email address and come up with a password that will be used to log in to the game account in the future, and you also need to specify personal information: phone number and date of birth.
5.2. To confirm the truth of the information, the Company has the right to request documents confirming the identity of the player. If, for some reason, the player is unable to present documents confirming his identity, the Company has the right to suspend the player's account until he presents the documents, or finally close the account if the documents were not presented.
5.3. The Player confirms that when registering on the Site, they provided complete, accurate and reliable information about themselves, and if any changes occur in it, the player will immediately make them to their profile. Failure to comply with or ignore this rule may result in restrictions, suspension or blocking of the account, or cancellation of payments.
5.4. In case of any questions or problems during registration on the Site, the player can contact the support service in the online chat mode or send an email to: [email protected]
5.5. Each player can open only one account on the Site. The remaining accounts opened by the player will be considered as duplicates. We have the right to close such accounts and:
5.5.1. invalidate all operations performed using a duplicate account;
5.5.2. return to the players all deposits and bets made from the duplicate account;
5.5.3. demand the return of all winnings, bonuses and funds received when using a duplicate account. The player must return them at our first request.
6. Proof of identity; protection against money laundering
6.1. the player is at least 18 years old or old enough to be considered the Legal age to participate in gambling without violating the applicable laws of a particular jurisdiction;
6.1.1. игроку уже исполнилось 18 лет или количество лет достаточное, чтобы считаться Допустимым возрастом, дающим законное право на участие в азартных играх без нарушения действующего законодательства конкретной юрисдикции;
6.1.2. the player is the full and legal owner of all funds on his account. All information provided by the player is true, accurate, up-to-date and accurate;
6.1.3. the player is fully aware that using the Site may lead to the loss of funds, and the player assumes full responsibility for any possible losses. The player confirms that they use the Site at their own discretion, decision and at their own risk. The player does not have the right to make any claims to the Company related to his losses and losses;
6.1.4. the player clearly understands the General principles, rules and procedures for providing services and the specifics of the game on the Internet. The player is aware that it is their responsibility to ensure that the data, bets and games are correct. The player agrees not to perform any actions or actions that may harm The company's reputation.
6.2. by Accepting the terms of the Agreement, the player gives us the right to arrange periodic checks (at our discretion or at the request of a third party, including authorized bodies) to confirm the identity of the player and the accuracy of the specified information.
6.3. during the verification period, the possibility of withdrawing funds from the player's account may be restricted.
6.4. If the verification determines that the information provided is false, this will be considered a violation of the terms of the Agreement, which in turn gives us the right to immediately close the player's account or refuse the player to use the services of the Site, in addition to other actions at our discretion.
6.5. If we cannot confirm that a player has reached the Acceptable age, we will have the right to suspend the player's account. If the age of the player was less than the Allowed age at the time of participation in operations on the Site, then:
6.5.1. the player's account will be closed;
6.5.2. the funds available on the account will be returned, and all monetary transactions made during this period will be considered invalid;
6.5.3. all bets placed during this period will be canceled and refunded;
6.5.4. winnings received during the period when the player's age was less than the Allowed age will be considered invalid. The player is obliged to return all funds withdrawn from the game account to us at our first request.
7. Username, password and security
7.1. After opening an account on the Site, the player must keep his password and user name secret and in no case disclose this information to a third party. If you lose the data required to access your account, you can find out or restore it by clicking on the "Restore password"button.
7.2. The player is responsible for safeguarding the password, and any activities and transactions carried out with his account. In addition, the player is responsible for all losses incurred as a result of the actions of a third party.
7.3. In the event of a security breach and unauthorized access to the account, the player must immediately notify the Company. If necessary, the player must provide the Company with proof that unauthorized access actually took place. The company is not responsible for any damages incurred by the player as a result of incorrect or careless use of the user name and password by a third party or for unauthorized access to the account.
8. Placing and withdrawing funds from the account
8.1. In order to participate in gambling on the Site, the player must place a certain amount of money on his account.
8.2. The Player confirms and undertakes that:
8.2.1. The funds deposited to the game account were not obtained by criminal, illegal or prohibited means;
8.2.2. Will not refuse the completed transactions, will not deny or cancel the completed payments, which may cause a refund to a third party and allow it to escape from legal liability.
8.3. We do not accept funds from third parties: friends, relatives or partners. The player is required to Deposit funds only from their account, payment card or system registered in the player's name. If any violations of this condition are found, all winnings may be forfeited.
8.4. In the case of a Bank transfer is required to return funds to their rightful owner, all expenses and commissions are paid by the recipient.
8.5. We do not accept payments in cash. We may use various organizations that process electronic payments or financial institutions for electronic payments, including payments and payments to players. Unless the terms and conditions of these institutions do not conflict with the terms of the Agreement, the player fully accepts such rules.
8.6. The player agrees not to refuse, not to cancel and not to cancel transactions made with the participation of his account. In addition, in each of these cases, the player is obligated to return or compensate us for the amount of non-deposited funds, including the costs that we may incur when collecting the player's deposits.
8.7. We have the right to block the player's account, as well as cancel payments and recover winnings, if we suspect that the Deposit was made fraudulently. We have the right to notify the relevant authorities of fraudulent payments and illegal activities. We have the right to use the services of collection agencies to refund payments. The company is not responsible for unauthorized use of credit cards, regardless of whether they were reported stolen or not.
8.8. We have the right to use the positive balance of the player's account to repay the amount of money that the player must reimburse the Company, including in cases of repeated bets or bets in accordance with clause 5.5, clause 9 ("Collusion, deceptive acts, fraud and criminal activity") or clause 14 ("Errors and omissions").
8.9. The player fully understands and accepts the fact that the game account is not a Bank account. Therefore, it is not subject to insurance methods, deposits, guarantees, or other means of protection by the Deposit insurance system or other insurance systems. No interest is charged on the funds in the game account.
8.10. The player has the right to submit a request to withdraw money from the account, provided that:
8.10.1. All payments received to the account have been verified, and none of them has been canceled or canceled;
8.10.2. Supervisory actions mentioned in section 6, was conducted properly.
8.11. When making a request to withdraw funds from your account, it is important to consider the following points:
8.11.1. the game profile is fully filled in, and the email specified in it is confirmed;
8.11.2. funds must be withdrawn in the same way that was used to Deposit them to the account;
8.11.3. if the amount requested for withdrawal exceeds 1000 USD, the identification procedure will be mandatory. To do this, the player must send us a copy or digital photo of the player's identity document. When adding funds to your account using a credit card, you must send a copy of the image of both sides of this card. The first six and last four digits must be visible in the card number, and the CVV2 code can be colored over;
8.11.4. if the turnover of funds (the amount of bets) from the player's real account at the time of making the withdrawal request is less than double the Deposit amount, the Company has the right to deduct a Commission of 10% to 30% of the withdrawal amount. The Commission is deducted from the player's real account.
The Commission amount depends on the player's status in the loyalty Program:
Expert-Commission of 30% of the withdrawal amount;
Specialist-Commission 20% of the withdrawal amount;
Master, Expert, Professional-Commission 10% of the withdrawal amount.
On the Novice and Amateur statuses, it is not possible to withdraw funds before placing bets on the amount of double the Deposit amount.
Example: you have reached the Master status. At the time of withdrawal, the amount of your bets in games is less than double the Deposit amount. If you withdraw 1000 USD , an additional 100 USD will be deducted from your gaming account, i.e. 10% of the request amount. Thus, for a successful withdrawal of 1000 USD , your account must have at least 1100 USD . To withdraw without Commission, you need to place bets on an amount twice the size of your Deposit.8.11.5. Only bets placed by the player in slot machines (slots) are counted in the turnover of bets; bets in other types of games (roulette, card games) are not counted.
8.12. We have the right to deduct a Commission in the amount of our withdrawal costs for funds not involved in the game.
8.13. the withdrawal Amount up to 111,999 USD is paid to the client's account within 3 days from the moment of submitting applications, except for weekends and holidays.
8.14. the withdrawal Amount from 112,000 to 559,999 USD is paid to the client's account within 5 days from the moment of submitting applications, except for weekends and holidays.
8.15. the withdrawal Amount from 560,000 to 2,799,999 USD is paid to the client's account within 14 days from the date of submitting applications, except for weekends and holidays.
8.16. the withdrawal Amount from 2,800,000 to 5,599,999 USD is paid to the client's account within 21 days from the date of submission of applications, except for weekends and holidays.
8.17. Withdrawal amount 5 600 000 paid into the account of the client within 30 days from the date of enrollment and not more than 5 600 000 within 30 days from the date of filing.
8.18. withdrawal Terms are calculated from the moment when the last withdrawal request was created.
8.19. the withdrawal Period may be longer than specified in clauses 8.13. - 8.17. due to the increased workload of the financial Department, the identity verification procedure or other necessary checks. The Player can find out about the reasons for the delay in withdrawal in each specific case in the Site's support service.
8.20. Other ways to withdraw winning funds are discussed separately with the website Administration.
9. Terms and conditions for the 1-Click service
9.1. You agree to pay for all services and / or goods or other additional services ordered by You on the Website, as well as all additional costs (if necessary), including, but not limited to, all taxes, duties, etc. You are fully responsible for making all payments on time. The payment service provider only ensures that the payment is made in the amount indicated by the Website and is not responsible for the payment of the above-mentioned additional amounts by the website user. After clicking the "Payment" button, the payment is considered processed, and it is irrevocably executed. By clicking the "Payment" button, You agree that you will not be able to withdraw the payment or request its withdrawal. By placing an order on the Website, You confirm and indicate that you do not violate the laws of any state. In addition, by accepting the provisions of these terms (and/or the Terms and conditions), You, as a payment card holder, confirm that you have the right to use the goods and/or services offered on the Website.
9.2.if you use the services of a Website offering specific services such as a gaming service, You provide a legally binding confirmation that You have reached or have already exceeded the age of majority that is legally permitted in Your jurisdiction in order to use the services provided by the Website.
9.3. by Starting to use the services of the Website, You assume legal responsibility for compliance with the laws of any state where this service is used, and confirm that the payment service provider is not responsible for any illegal or unauthorized such violation. By agreeing to use the services of the Website, You understand and accept that any payment you make is processed by the payment service provider, and there is no legal right to refund services and/or goods you have already purchased, or other payment cancellation options. If You want to opt out of using the service for the next purchase of the service and/ or products, You can opt out of the service using your Personal account on the Website.
9.5.If a situation arises due to Your disagreement with the above conditions and/or other reasons, we ask you to cancel the payment in a timely manner and, if necessary, contact the website administrator/support directly.
10. Collusion, deceptive conduct, fraud and criminal activity
10.1. the Following activities are strictly prohibited, and the Commission of such actions will be considered as a direct violation of the Agreement:
10.1.1. transfer of information to a third party;
10.1.2. illegal actions: fraud, use of malware, bots and errors in the Site's software;
10.1.3. fraudulent activities that involve the use of stolen, cloned or otherwise obtained illegally credit or debit card data to Fund your account;
10.1.4. participation in criminal activities, money laundering and other types of activities, participation in which may entail criminal liability;
10.1.5. joining, attempting to join, or intending to participate in a criminal conspiracy with another player while playing on the Site;
10.2. we have the right to suspend, cancel or withdraw payments or winnings related to bonus funds if we suspect that a player is intentionally abusing them.
10.3. the Company will take all possible and legally permitted means to exclude and detect fraudulent collusions and their direct participants; appropriate measures will be taken against these persons without fail. We are not responsible for any losses or damages incurred by players as a result of fraudulent activities. In such cases, any appropriate actions are left to our discretion.
10.4. Players must immediately notify us if they suspect that any person is colluding or engaging in fraudulent activities. You can contact us via email.
10.5. we have the right to prohibit players from accessing the Site and block their accounts without prior notice if they are suspected of fraudulent activity. In such cases, we are not responsible for the refund and compensation of funds available in the accounts of such players. In addition, we have the right to notify law enforcement agencies of illegal activities. Players are required to fully cooperate with us in investigating such cases.
10.6. Players are prohibited from using the services and software of the Site to commit any fraudulent, illegal actions and transactions in accordance with the laws of a particular jurisdiction. If it is established or revealed that a player has committed such actions, the Company may suspend or block the player's account and withhold funds available on it. In such cases, players do not have the right to make any claims against the Company.
11. MATHEMATICAL CALCULATION IN THE GAME
11.1. It is forbidden to use any kind of mathematical calculation for the game. A player who makes large bets (more than $5 and the equivalent in other currencies) in order to quickly increase the bonus balance and then sharply reduce the amount of bets (more than half) for no apparent reason and with a sufficient balance, will be suspected of using a system that gives an advantage in the game, and abuse the bonus.
11.2. Each such case will be considered separately and the casino administration may impose the following sanctions on such a player. The casino strongly disapproves of such gambling behavior.
11.3. Combinations of the above mentioned methods of play: any player who uses a strategy in which he first makes large bets in games with low volatility and then moves to games with higher volatility and makes smaller bets (lower than the average bet in the previous game with low volatility) will be immediately excluded from the current and subsequent bonuses, as well as will be subject to all the sanctions described below.
11.4. the Casino has the right to apply the following sanctions to players who constantly use mathematical calculation when playing: cancel all existing bonuses and bonus winnings; immediately block the player's account; request additional confirmation of the player's identity; warn the player about the inadmissibility of such a nature of the game and future blocking in case of repeated abuse.
11.5. all bonuses received by the player are debited from the account and canceled 30 days after they are received, if they are not wagered or lost.
11.6. all bonuses received by the player can only be played in slots
11.7. there May be special rules for players who beat the institution based on the results of their entire game history. The player wins the institution if the amount of money withdrawn exceeds the amount of deposits made during the entire existence of the account.
11.8. the Casino has the right to block the Player's account, username and password if the Player does not comply with any of the casino's Terms and Conditions